CARB.O.LITE WARRANTY

2 year manufacturers Limited Warranty

Definition
CARB.O.LITE Pty Ltd offer a 2 year parts and labour warranty on all supplied finished awnings/materials from CARBOLITE Pty Ltd. Extended warranties do occur
on the following items (polycarbonate twin wall sheeting only).
Parts and Labour as defined as parts (being materials supplied) and labour being (our factory to rectify within the factory only the fault/damage from a
fabricated awning). It is important to understand what is covered and that parts and labour are deemed separate. Labour does not include contract labour to rectify
faults.

Sheeting

The manufacturer, Sabic offer a 10/5-year-limited warranty based on the following conditions with regards to the supplied polycarbonate sheet only.
Lexan is a registered trademark of Sabic International.

Light transmission failure
The product shall not lose more than 6% of its light transmitting capability (herein after decrease) for a period of 10 years from the commencement date, as defined
below, as a direct and exclusive solar radiation impact (as measured pursuant to the procedures specified in ASTM D-1003-77).
Colour failure
The product shall not display a change in yellowness of more than 10 units delta in the case of transparent clear product or 15 delta units in the case-opaque
products for a period of 10 years from commencement date as a direct and exclusive result of the impact of solar radiation (as measure pursuant to the procedures
specified in ASTM D-1925-77).

Breakage/Hail Damage
The product shall not break due to loss of impact strength as a direct and exclusive result of weathering and/or, shall not break as a direct and exclusive result of
the impact of hail, measuring up to 20mm (1”) diameter, attaining a velocity of up to 20m/s (44.7mph) (loss of above capability shall be hereinafter referred to as
breakage). Excessive loss of impact strength will be determined by test according to ISO 660321-1985(E) and/or ASTM D 5628-95 method F, to apply on a sample
of the broken sheet. This warranty applies only if the sample will be brittle broken in this test into separate pieces (shatter). Hail damage period is for 5 years
only. Data can be obtained from the Dept. of Meteorology to verify size of hail stone. A polycarbonate sheet with indents only as a result of impact is deemed not to
have failed under warranty cover.

Storm Damage
All CARBOLITE awnings are tested to withstand winds to AS 1171 of 45m per second if product was installed to our specifications. Any damage occurred to
awnings above and beyond this, as proved within the department of meteorology can be rectified through home and contents insurance under storm and tempest
damage. All products must have been installed to manufacturer’s specifications of materials supplied by CARBOLITE Pty Ltd to be eligible for warranty claims. Any
awning found installed with other supplier’s materials unless agreed by CARBOLITE Pty Ltd will warrant any claim null and void.
Self Install/DIY
Any awning supplied to a customer and self installed will be covered by the manufacturers warranty on the provision the awning has been installed strictly to the
manufacturer’s instructions. Copies of engineering specifications/installation guides are supplied with DIY awnings. Any variation not previously agreed to by the
manufacturer will warrant any claim null and void.

Cleaning/Handling
Polycarbonate sheets must be cleaned using a soft cloth and water only. Anything abrasive will scratch the sheet. Gently rub the marks and wipe. Do not use direct
water pressure (ie hose) as this may break both the silicone seals and adhesive tapes. Never rest sheets against sharp objects as polycarbonate is a soft material
that will dint easily. Never leave sheets with protective plastic still on the sheets in direct sunlight.

Claims and Notifications
Every warranty claim must be notified in writing to the manufacturer within the warranty period and immediately after occurrence of decreased or breakage,
enclosing the original sales receipt and this warranty. The claimant must allow the manufacturer to inspect any or all of the sheets involved and the installation site
itself while the sheets are still in their original position and have not been removed or altered in any way/or return the sheets to the manufacturer for testing. The
manufacturer reserves the right to investigate independently the cause of any failure.

Compensation
If a claim under this limited warranty is justified, the manufacturer will provided the purchaser with free substitute product. No liability will occur if replacement sheets
do not match existing sheets in terms of colour due to the change of batch supply. Proof of purchase must be supplied prior to compensation.
Under no circumstances will Carbolite Pty Ltd be held responsible for re-installation costs to amend faulty material outside of the 2 year parts and labour period
(factory labour only. All efforts will be taken to ensure faulty material remains in the factory under our quality control systems.

Awning Componentry

Aluminium Extrusions
CARBOLITE warrants performance of its aluminium extrusions and colouring for a period of 2 years from corrosion or oxidation. This includes failure of the powder
coat to adhere to any materials supplied by CARBOLITE Pty Ltd. No allowance for extrusions within 500m of salt water reservoirs, seas or oceans.

Componentry
CARBOLITE warrants the performance of its componentry for a period of 2 years. Componentry includes all aluminium extrusions, arm/wall brackets, rubber
gaskets and end caps. All componentry must have been supplied by CARBOLITE Pty Ltd and installed to manufacturer’s specifications.

Freight
Any damaged material resulting from freight organised by manufacturer will be replaced F.I.S. No allowances will be made for any labour charges to make good.

Carbolite Ltd trading as CARB.O.LITE Phone: (02) 9674 2500
2/4 Welder Road Fax: (02) 9674 3787
Seven Hills NSW 2147 ABN: 66 001 899 501

This limited warranty shall be the sole warranty for the product. Any other claims for damage or loss either direct or consequential, whatever the cause thereof are
expressly excluded from the warranty. This warranty is in lieu of all other warranties written or oral, statutory expressed or implied including any warranty of
merchantability or fitness or a particular purpose. The warranty is non-transferable.